Thursday, January 29, 2015

Blog 13: Lesson 2 Reflection

1. What are you most proud of in your Lesson 2 Presentation and why?

I am most proud in my Lesson 2 Presentation that I had tons of info to go into in terms of management. I successfully made time and I knew that I had a lot more info to cover, so I had to cut out a lot of content out of my presentation to prevent from going over time. Additionally, I took the presentation stage confidently and I felt my presence and info was extremely strong and insightful.

2. What assessment would you give yourself on your Lesson 2 Presentation? (self-assessment)

I believe I deserve a P on this Lesson 2 Presentation due to the fact that I had a powerful stage presence and lots of info to give on my topic, citing exact examples from my mentorship. Additionally, I felt that people actually listened to what I had to say because I wasn't boring them to death by talking monotone, therefore, I did the opposite.

3. What worked for you in your Lesson 2?

My information, time, and public speaking skills worked very effectively in my Lesson 2.

4. What didn't work? If you had a time machine, what would you have done differently to improve your Lesson 2?

Making the topic of store management a bit more creative. Granted, it's hard to make something along the lines of management creative when there's too much to it. Example, managers manage people, the students don't really enjoy being managed. So again, I would probably put more thought into my activity by making it both creative and teaching a valuable lesson in the process.

5. What do you think your answer #2 is going to be?

To answer my EQ, What is the most effective way to manage a store during the busiest hours of the day? My second answer would be "the proper micro-management of employees." The second answer basically means that a manager needs to make sure that his employees are working and make sure that they are motivated to work.




Friday, January 9, 2015

Blog 12: Mentorship 10 Hours

1. Where are you doing your mentorship?

Pomona Valley Habitat for Humanity Restore, 4609 Holt Blvd. Montclair, CA.

2. Who is your contact?

Andrew Johnson, General Manager of the Pomona Valley Habitat for Humanity Restore. He's been given all information regarding contacting the senior team.

3. How many total hours have you done? (Total hours should be reflected in your mentorship log located on the right hand side of your blog like your WB)

All in all, I've done 12.25 hours (not counting the 10 hours from the summer)

4. Summarize the 10 hours of service you did.

For the 10 hours of work, I've cleaned up around the store, making sure that the aisles are clear, old products are disposed of, and that the loading dock is clear for more pickups. I've also learned that managers should know the items they sell extensively to answer any questions about them and also to provide customers with quality information. Also, I've been trained on how to take inventory and how to price them to make decent profit.
Blog 11: Holiday Project Update

1. It is important to consistently work on your senior project, whether it is break or when we are in school. What did you do over the break for your senior project? 

Over the break I've managed to ask my mentor about what staff meetings are like and what type of problems/concerns get brought up by staff members in said meetings. My mentor responded with him asking me if I was free any Tuesday and that he would like me to actually sit in on the meeting if possible. I plan on doing that one Tuesday around the month in order to gain insight on what goes on during "status of the store" meetings.

2. What was the most important thing you learned from what you did, and why? What was the source of what you learned.

I learned of a definite day from within the week staff members meet to discuss the state of the store and how both the employees and manager plan to improve the operations as a whole. Before I was actually unaware how often people would meet to keep a sizable operation like that going.

3. If you were going to do a ten-question interview on questions related to answers from your EQ, who would you talk to and why?

Without a doubt, aside from one of my mentors, I would talk to a general manager at the Sheraton Hotel (Near the LA Fairplex), Mr. Marvin Negrete. He's a family friend who oversees the operations and works extensively during the daytime to manage his employees, check stock, and lend an ear towards customers who bring up issues, concerns, or questions. He's also had very hands on experience with running three restaurants, one of which is the well known Cheesecake Factory. With that type of experience of operations management, it would be wise to ask important and key questions.