1. Who do you plan to interview? Why?
My plan is to interview one of my mentors, Andrew Johnson. Andrew Johnson has been a ReStore manager for over three years and has worked with both customer relations and the organization aspect of management. Additionally, he works very closely with both staff member and volunteer alike and has firm visions and ideas on how stores should be ran and how workers should communicate with one another.
2. The Five Questions I plan to ask...
- In a brief explanation, how exactly would you describe your management style?
- How do you go about solving problems within the store when it comes to customers? Assume that a customer is quite angry with an employee. How would you go about dealing with that?
- Can you explain in detail about one of the more frequent setbacks that happen within the work place when it comes to being a manager?
- In what way should someone present themselves as a manager? Think along the lines of demeanor, stance, and tone of voice to start.
- How does one as a manager keep workers in line and on task?
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